This page is dedicated to providing our customers with information on our shipping policies, and can be particularly useful when trying to estimate when orders will arrive on your doorstep.
HandStands currently uses Fedex and UPS for all domestic shipping needs, and Fedex for international orders. Processing times vary, but most orders are shipped within 24-48 hours, excluding holidays and weekends. International orders (including Canada), PO Boxes, and APO/ FPO shipments are currently held and shipped once per week. Preorders and backorders do not ship until product is available (see the specific product page for specific availability dates).
When Can I Expect My Order?
Our warehouse is located in Bluffdale, Utah 84065, and ground shipments to most locations within the continental United States are within 5 business days. The longest an order should take, assuming there are no delays due to weather or other circumstances, should be 7 business days (including order processing time). If this is unacceptable, please select a faster shipping method or take advantage of our $2.99 rush processing fee. We offer 3-day select, 2-Day Air, and Overnight service to most areas. We also suggest providing a physical address versus a PO Box for shipment, so your order can be shipped immediately, versus being held until our carrier pickup occurs (once a week--typically Friday).
UPS Shipping
Fedex Shipping
How do I qualify for free shipping?
Simply order $75 or more of merchandise to qualify. Unfortunately, at this time we're unable to extend the free shipping offer to residents of Hawaii, Alaska, Puerto Rico, or Canada . We are, however, continuously working to provide better service and shipping options to help provide this service to customers in the future. We appreciate your patience and understanding.
Do you ship to APO/FPO or PO boxes?
Yes, due to customer requests, we're proud to be able to now offer shipments to APO, FPO, and PO box addresses through the United States Postal Service. Simply be sure to select APO/FPO, or PO Box as the option in the shipping address section when placing your order.
How do you calculate shipping?
Shipping is automatically calculated based upon the latest rates from UPS or Fedex. If you were to visit ups.com or fedex.com, and calculate shipping, you would find the rates would be the same. In some instances, however, we do discount the shipping charges based upon the amount of the order (i.e. if order is over $75).
Do you require signatures for delivery?
Yes! Beginning April 1, 2007, all orders over $50 now require a signature for delivery. If you're unavailable on the day of delivery, please leave a note for the carrier. Please be aware that UPS and Fedex leave info notices, and attempt delivery the following day if the recipient is unavailable. You can simply sign and leave the info notice for delivery to occur if that is more convenient.
Do you ship internationally?
We're proud to now be able to offer International Checkout directly on our website. Simply proceed through checkout as you normally would, and select International Checkout as your payment method. Both standard shipping and expedited shipping options are available.
For product, sales, or ordering information please e-mail:We also welcome your comments and suggestions:
